IT support designed for local shops and small businesses. If you don't see your specific need listed, ask anyway—chances are I can help.
New Employee Setup
Complete workstation configuration for new hires. Computer setup, software installation, email account creation, network access, and employee training on your systems.
Hardware Repair & Upgrades
Desktop and laptop repair, component upgrades (RAM, SSD, etc.), hardware diagnostics, and performance improvements. Keep your existing equipment running instead of replacing it.
Equipment Procurement
Advice on purchasing new computers, monitors, and peripherals. I'll help you get the right equipment for your needs without overspending.
Peripheral Setup
Printer installation and troubleshooting, scanner configuration, label printer setup, receipt printer integration, and multifunction device configuration.
Business Network Setup
Professional-grade network design and installation. Router and switch configuration, network cabling, WiFi access points, and network organization.
WiFi for Business
Reliable WiFi coverage for your employees and customers. Separate guest networks, WiFi troubleshooting, signal optimization, and capacity planning for busy periods.
Shared Resources
Network file sharing setup, shared drive configuration, printer sharing across multiple workstations, and centralized document storage.
Internet & Connectivity Issues
Slow internet troubleshooting, connection drops, ISP coordination, modem/router replacement, and bandwidth optimization.
Network Security
Firewall configuration, security audits, malware protection, secure WiFi setup, and network access controls. Protect your business from cyber threats.
Payment Card Security
PCI compliance assistance for businesses accepting credit cards. Secure payment terminal setup, network segmentation, and compliance documentation.
Password Management
Secure password systems for your team, password policy implementation, and multi-factor authentication setup for sensitive accounts.
Employee Security Training
Basic cybersecurity training for your staff. Phishing awareness, password best practices, and safe internet usage.
Backup Solutions
Automated daily backups of your critical business data. Local and cloud backup options, backup testing, and recovery planning. Don't lose your customer database, financial records, or inventory data.
Emergency Data Recovery
Data recovery from failed hard drives, corrupted files, deleted documents, and system crashes. Available for urgent situations.
Cloud Storage & Sync
Cloud storage setup (Dropbox, Google Drive, OneDrive), file synchronization between computers, and cloud migration assistance.
Operating Systems
Windows installation and configuration, macOS support, system updates, OS troubleshooting, and performance optimization.
Business Software
QuickBooks setup and support, Microsoft Office 365 installation, email configuration (Gmail, Outlook), and business application troubleshooting.
Point of Sale (POS) Systems
POS software installation, hardware setup (terminals, cash drawers, receipt printers), payment processor integration, and ongoing POS support.
Industry-Specific Software
Installation and support for retail, restaurant, salon, medical office, and other industry-specific software systems.
Monthly IT Support Plans
Regular maintenance visits for system updates, security patches, backup verification, and preventive care. Priority response for urgent issues. Keep small problems from becoming big emergencies.
Remote Monitoring
Proactive monitoring and maintenance to catch issues before they cause downtime. Available as part of monthly support plans.
Software Updates
Regular operating system updates, security patches, driver updates, and application updates. Keep your systems secure and stable.
Office Moves & Relocations
IT equipment disconnect, transport coordination, network setup at new location, and workstation reinstallation. Minimize downtime during your move.
System Upgrades & Migrations
Upgrading to new software, migrating to cloud-based systems, transitioning to new hardware, and data migration.
Security Camera Systems
Network-based security camera installation, DVR/NVR setup, remote viewing configuration, and integration with existing systems.
Choose the support option that fits your business best. No contracts required—switch or cancel anytime.
Every engagement starts with a free consultation. We'll discuss your current IT setup, pain points, and goals. I'll assess your needs and provide recommendations with no obligation. Whether you need a one-time fix or ongoing support, we'll figure out the right approach for your business.
What's included: Phone or in-person meeting, technology assessment, recommendations, and clear pricing estimate for any proposed work.
Perfect for businesses that need occasional IT help without a monthly commitment. Call when you need assistance, pay only for the time used.
Remote Support
Many issues can be resolved remotely, saving you time and money. I'll connect to your computer securely and fix the problem while you watch or continue working. Great for software issues, troubleshooting, configuration changes, and quick fixes.
On-Site Support
I come to your business for hands-on work. Hardware installation and repair, network setup, equipment configuration, and any issue that requires physical access. Travel within the local area included—no trip charges or minimum hours.
Best for: Businesses with infrequent IT needs, one-time projects, or those wanting to try out my services before committing to a plan.
Proactive IT support with predictable monthly pricing. Instead of calling only when something breaks, I'll keep your systems maintained, secure, and running smoothly.
Basic Plan
For businesses with 2-3 workstations
Monthly maintenance visit, remote support as needed, priority response times, system updates and security patches, backup monitoring, and discounted rates on additional on-site work or hardware purchases.
Standard Plan
For businesses with 4-7 workstations
Everything in Basic, plus bi-monthly maintenance visits, proactive monitoring, more included remote support hours, quarterly security reviews, and higher priority for urgent issues.
Premium Plan
For businesses with 8+ workstations or complex needs
Everything in Standard, plus weekly check-ins, unlimited remote support, dedicated response time guarantees, comprehensive backup management, detailed IT documentation, technology planning and budgeting assistance.
What monthly plans include:
Regular maintenance visits • Remote support between visits • Proactive monitoring • Security updates and patches • Backup verification • Priority emergency response • No surprise bills for routine work • Technology advice and planning
Best for: Businesses that want to prevent problems instead of just fixing them, need reliable IT support without hiring full-time staff, or want predictable monthly IT costs.
Fixed-price quotes for defined projects. You'll know the total cost upfront before work begins.
Common projects: New office network installation, office relocation IT services, POS system implementation, complete office IT setup for new businesses, security camera system installation, server setup and configuration, cloud migration projects.
Best for: One-time initiatives with clear scope, new business launches, office expansions or relocations, and major system upgrades.
Every business is different. Your local coffee shop has different IT needs than a dental office or retail boutique. Rather than list prices that may not apply to you, I prefer to understand your specific situation and provide accurate pricing tailored to your needs.
I promise transparent, competitive pricing with no hidden fees, no minimum hours, no service call charges, and no parts markup. You'll always know what you're paying for.
Contact me for your free consultation. We'll discuss your business needs and I'll provide clear pricing recommendations.